Website Practices For An Authentic Online Presence
In the age of technology and the internet, your online presence means everything. Your reputation and appearance are what help you gain clicks and prospects. This is why you must present your business in a way that appeals to your audience, catching their attention and leaving them curious enough to look into your products or services.
Platforms are easy to build, thanks to the various tools and features available online. What many business owners need to focus on the most is their website content. The type of material, information, and user experience on your virtual platforms can determine how people will perceive your business.
Highlight Your Team, Services, & Customers
Images are often the first thing people see when they enter a website. They are eye-catching and easier to view than text, which is why it is a vital part of every online platform. When designing your website, recommend practices include photos of your business, including your team, services, and everything else. If you’re going for an authentic image, then all of the images need to look natural; after all, the pictures can set the entire tone for the website.
Clients tend to gravitate towards something they can relate to and rely on. Natural photos help build an approachable and friendly look for your team, which clients find appealing. Showing authentic pictures of your services is also important, as it sets realistic expectations for what you can offer, assuring that all customers who put their trust into your business will be given the quality they are looking for.
Work Samples & Natural Photos
As mentioned above, authenticity is important when it comes to reputation. This applies to the samples of your work. If you’re selling products, then it’s best to include images with a natural setup so customers will know what to expect from you. Using stock photos or images with a professional setup can cause misconceptions about how these products appear in reality.
Work samples are a reliable way to boost authenticity and enable clients to identify whether your products or services are right for them. We all have different preferences and interests; work samples help customers determine whether it’s their style or not ahead of time. This prevents any issues or misunderstandings from occurring later on.
Your work samples are also important for selling your skills. Showcase your best work and let customers know why you’re the best option for them!
Sincere Testimonials & Reviews
It’s one thing for a business to advertise its services, but having previous customers speak on their behalf creates a completely different effect. It’s a given that entrepreneurs will display the strengths and highlights of their business since it gets people interested and generates sales. However, testimonials and reviews are different because they are created by consumers themselves.
Customers have no reason to lie about their experience with certain brands, which is why many rely on these reviews to finalize their decision on whether they will take advantage of your services or not. You can add detailed reviews on the website to present all of your pros. If you are going for a minimal approach, pick one that is concise but complete.
High-Quality Customer Service
The way businesses treat their customers is extremely vital to their reputation. After all, no one would encourage other buyers to put their trust in a rude or unreliable seller, regardless of how good their products or services are. It’s common courtesy to treat everyone with respect, especially customers. Exert your best efforts into tending to their needs, answering their inquiries, and carefully guiding them through any issues.
Issues and mistakes are inevitable. However, if customers see that your team is always ready to help and is patient in handling their concerns, then it’s likely that they will be trusting your service again for their future needs.
Transparency of Services & Quotes
Transparency and authenticity go hand in hand. All transactions must be transparent to avoid complaints and misunderstandings. While it’s important to emphasize the strengths of the business, entrepreneurs should never lie about the quality of their services.
Market Your Business Effectively
As one of the top Doylestown Web Design providers, our team can help you strengthen your online presence. If you aren’t sure where to start, we can offer guidance to ensure your customers are satisfied. Our team offers web marketing in Philadelphia and beyond. No matter where you are, we will do our best to help your business flourish.
Optimizing Your Mobile Experience
As smartphones become an integrated part of today’s day-to-day life, there’s also an increased demand for websites to be optimized and mobile-friendly. To adapt, search engines and businesses are now pivoting towards a mobile-centric Internet. But should you guide your business into the handheld and mobile world?
If you’re running a small business and you’re eager to compete against the competition in your industry, a mobile-friendly website is a crucial component of your strategy.
The Rise Of Mobile Users
If you asked somebody in 2010 what their primary device was, chances are they’d say a desktop or a laptop computer. The Internet landscape has changed so much since then. Most of the world’s users now use a mobile device as their primary tool for communication and research.
This gave rise to the mobilegeddon, the infamous algorithm change by Google. This change prioritized mobile-friendly websites in their search results, which came at the expense of many web admins at the time.
However, this algorithm was necessary to accommodate the shift of consumer behavior that was increasingly mobile and smartphone-centered. Many businesses have made it a point to integrate mobile-friendliness while building their websites.
Appear Professional & Trustworthy
Most users like to browse websites using their mobile phones and conduct their product research on the go. It is common to use phones to locate services and fulfill needs throughout the day everywhere they go. This has led to an increased demand for faster loading times and increased page responsiveness. You need to ensure that the user experience is fast, easy to navigate. Not only does this make the entire experience more convenient for your customers, but this also makes your website look professional and credible to your target users.
Ranking In Search Engine Results
Google was responsible for the push of many websites to be mobile-friendly. If you are ready to make the switch you need to follow their guidelines if you want to rank high on their results page.
If you want to take full advantage of SEO, building your website with mobile in mind is crucial. With the increasingly competitive digital landscape, optimizing your website for SEO and mobile can make or break your online presence. This is especially true for small and medium-sized companies that want to scale their operations and compete with well-established Internet brands.
It’s not enough to make your website experience great on just a desktop. You also need a seamless transition between desktops and mobile devices. After all, Google SEO doesn’t just mean that you have to use the right keywords; it also means making sure that the user experience is top-notch and less stressful, no matter the platform.
Stay Relevant & Competitive
Many of your competitors today are integrating mobile optimization in their websites. A mobile-friendly website has now become an industry standard for most businesses. This has become the standard, so your users have come to expect a fast, reliable, and mobile-friendly website. If your website isn’t mobile-friendly, your business will look obsolete.
Invest In Your Digital Marketing
If you’re looking for the best eCommerce SEO company to increase your site leads, traffic, and conversion, then start with mobile optimization and review your competitors. If you aren’t sure where to start or how to take the next step with your online optimization, partner with our digital marketing agency in Philadelphia, PA. We are building websites with an emphasis on excellent user experience in mind.
We take optimization and SEO beyond user experience to ensure you can meet the needs of your audience. We believe that your website is key to your company’s growth, and we want to make this step in the process easier for you. Contact our team today to learn more!
5 Practices For A Great Landing Page
It’s important that business owners and entrepreneurs know the value of setting up great landing pages to drive up conversions. When it comes down to the essentials of online businesses, having an optimized landing page is often right at the top of the priority list. But what exactly is a landing page, and how does it affect the success of a website?
How Landing Pages Work
A landing page is a web page created specifically to drive conversions. They’re a great way to capture the information of visitors to your site in exchange for an eBook, template, video, or any other company offer that you may have available. You can also use the gathered information to schedule a demo, meeting, or over-the-phone consultation to convert these people into paying customers.
The primary role of a landing page is to collect information through a form on the page. Be careful, however, not to mistake a landing page for any web page that has a web form, as that’s not the case. Take a blog post for example. A blog post might have a form that encourages readers to subscribe, but its primary goal is still to educate rather than convert.
A landing page’s sole purpose is to convert. The conversion path for landing pages is relatively linear and straightforward. Visitors fill in a form and automatically become warm leads. The leads then receive emails containing more information about the service or product that you’re offering. Some businesses choose to direct their potential customers to a “Thank You” page where they can access even more information.
In terms of digital marketing, setting up landing pages is not the end goal. Landing pages should be optimized to make sure that you’re getting mileage out of them. Having an impactful landing page strategy in place can often result in a 30-40% lead conversion.
You don’t want all of your site visitors with different needs and intents wading through your general information-rich home page. If you’re creating dedicated landing pages that closely align with a customer’s individual needs, you’ll have a much greater chance of capturing their information and converting them into customers. With the right landing page, you can attract customers to the specific type of service or product that you’re offering.
Here are the 5 best practices to follow when it comes to optimizing landing pages in order to increase conversion:
Apply the 5-Second Rule
People have short attention spans. Our brains are hardwired to pay attention to only the things that benefit us. This is also one of the truths that you should incorporate into every marketing strategy: people don’t want to waste too much time and energy comprehending the content. Consumers want information to be quick, ready, and bite-sized.
When it comes to landing pages, you should clearly state what you provide, how your service will benefit the customer, and what they need to do in five seconds or less. If you fail to do so, your chances of converting your leads decrease, and you run the risk of them exiting your landing page instead.
Keep your visitors focused. Make sure that all of the information they need is above the fold. Your value proposition and CTA must be located right at the top of the page.
Use Short and Creative Videos
Most business owners don’t want anything to do with videos. However, videos can provide an excellent opportunity to connect with your site visitors on a deeper level. This particular medium can be utilized to increase session durations on your website. The more that people interact with you, the likelier you can get them to opt-in or buy what you sell.
Feature a video that has a runtime of 60 seconds at the maximum. In this crucial 60 seconds, you must establish the problem you’re looking to solve and how your customers can benefit from using your solution. Emphasize what would happen if your visitors don’t go with your solution.
Make sure that the short video tells the story of your customers’ transformation. What happened when they tried out your product? How much happier are they now? The video must end with a clear call to action. We prefer to use the same CTA within the page for uniformity and to avoid confusion.
Social Proof
Testimonials or case studies of real people who have already tried out your products and services lend credibility to your landing page. They signify that what you offer can walk the talk. Just like a good referral, people trust positive reviews. Featuring some could benefit your landing page enormously.
While videos are the best when it comes to forging an emotional connection with your audience, you can also use text-based content. With prior consent, we often include real photos of our customers for authenticity.
Remember the customer transformation we mentioned above? Using testimonials and case studies to drive the point further helps to nudge your potential leads down the conversion funnel. Don’t make your testimonials overly lengthy. Make sure to tell the transformation story in just a few sentences.
Clarify Your Value Proposition
At first glance, your landing page must explain what value your service or product offers to your site visitors right away. If your landing page has too many convoluted messages crammed into it, people will immediately click away and go elsewhere.
Visitors must immediately know what it is you do and what’s in it for them. Conversion happens when the value proposition deeply resonates with your audience. We’ve learned that if you’re not solving a problem your audience faces, they won’t feel the need to buy into your solution.
Address your target market’s needs. Break down the reasons why they should prefer your business over others. Once you determine these aspects, incorporate them into your copy. Strong copy entices your audience into converting as leads. Remember, copy and value proposition go hand in hand when it comes to influencing conversion rates.
Use a Strong Call to Action
A CTA tells your audience what to do and where they need to click, sign up, or leave their email address. Your CTA button must be prominent on your landing page. We’ve proven that visually distinct CTAs generate more success in helping you reach your marketing objectives.
Use contrasting colors to get the attention of your audience. Most landing pages take the typical route of using an orange CTA button against a generic blue backdrop. We encourage clients to create their landing pages using their brand colors and with a contrasting color for their CTAs.
We often use commonly understood, action-oriented words to invoke a quick reaction. People don’t want to spend too much time figuring out where to go. Make it easier for them through your copy and design.
The best CTAs use simple, short words to boost conversion in landing pages.
The Bottomline
Landing pages are crucial when it comes to solidifying and supplementing your digital marketing campaigns. You could have a significant amount of site traffic, but this doesn’t automatically mean leads if you don’t optimize the pages for conversions as well.
Follow the above tips, and you’re on your way to creating a useful landing page that’s going to perform strongly and convert better.
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